Frequently Asked Questions
How do I get pricing
That depends on the type of work. Many of our services are small and priced for one trip to your home - saving you time and money. These services are based on bringing the materials and products needed, which makes a preliminary visit unnecessary. In most cases, one phone call is all that is needed to give you adequate information, including pricing, to choose our service and schedule the installation. Other services are larger and require an in-home estimate, which we do for free.
Will you install a product that we purchase somewhere else?
Yes. MedAdapt honors the individual needs and preferences of each customer. If we do not have what you want or need, let us know and we will work with you to accomplish your goals.
My husband has an occupational therapist; will you consult with her before you come to the home?
Over the years MedAdapt has worked with many occupational therapists and other home living professionals. We highly value recommendations from your OT and will speak with anyone you believe will support your effort to make the project a perfect success.
How long have your servicemen worked for you
MedAdapt understands how crucial it is to our clients that the serviceman who comes to the home be completely trustworthy. On average our servicemen have been with us for 15 years. Also, every 5 years MedAdapt conducts the strictest background checks offered by the state of Ohio.
What forms of payment do you accept
We accept payment by check or cash. We do not accept credit cards at this time.
Are you a member of the Better Business Bureau?
Yes we have been members since 2008 and have maintained an A+ rating the entire time . Please go on the BBB website and check us out!
Call for more details.